Frequently Asked Questions

Common questions about our services, coverage, and how to get a quote. Don't see your question? Just reach out.

Kold Koncepts serves clients across the Philippines, with completed projects in Luzon (Calamba City, Laguna) and the Visayas (Panglao, Bohol), plus national retail accounts. Contact us with your location and we'll confirm coverage and scheduling for your area.
We install commercial refrigerators and freezers, walk-in coolers and freezers, ice machines, ice plants, cold storage rooms, HVAC systems, hatchery automation systems, and VFD (Variable Frequency Drive) controls. See our Services & Products page for full details.
Both. Our two core services are installation of new refrigeration and air conditioning systems, and maintenance and repair services for systems you already have in operation.
Use the Request a Quote form on our Contact page, call +63 906 254 8122, or email inquiries.koldkoncepts@gmail.com. Include your location, the type of system, and your timeline so we can respond with an accurate estimate.
Yes. The Request a Quote form includes an optional file upload where you can attach photos of your space or existing equipment, floor plans, or specification sheets to help us prepare a more accurate quote.
Timelines depend on room size, design complexity, and site readiness. After a site assessment, we provide a project timeline as part of your quote so you know what to expect before work begins. For a full breakdown of what goes into a project timeline, see our cold storage design and installation guide.
Yes. We have completed projects and acted as a refrigeration subcontractor for national retail brands including Puregold, McDonald's, MerryMart, and Rustan's/Shopwise, alongside smaller business and agri-venture clients. See our Clients page.
Hatchery automation refers to climate and process control systems that keep incubation and storage environments stable for poultry and agri-business operations. If your hatchery currently relies on manual monitoring, automation reduces variability and labor while improving consistency.
A Variable Frequency Drive (VFD) controls the speed of motors and compressors instead of running them at full power constantly. This can lower energy costs, reduce mechanical wear, and extend the lifespan of refrigeration and HVAC equipment.
Yes. Beyond one-time repairs, we offer scheduled maintenance for refrigeration and air conditioning systems to help prevent breakdowns and extend equipment life. Ask about a maintenance plan when requesting your quote.

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